Privacy policy

Privacy Policy
Effective date: April 7, 2026

Accessibility in Motion Ltd.
Website: RentWithAim.ca
Email: help@rentwithaim.ca
Mailing address: 240 Neave Rd, Kelowna, BC V1V 2L9, Canada

Accessibility in Motion Ltd. respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit RentWithAim.ca, place an order, contact us, or otherwise interact with our business.

1. Information We Collect

We may collect the following types of personal information:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Order details
  • Payment-related details processed through secure third-party payment providers
  • IP address
  • Device and browser information
  • Website usage data
  • Communications you send to us by email, forms, or customer support requests

We only collect information reasonably necessary for the purposes described in this policy.

2. How We Use Your Information

We may use your personal information to:

  • process and fulfill orders
  • arrange shipping and delivery
  • send order confirmations, invoices, and tracking updates
  • respond to customer service requests
  • verify transactions and reduce fraud risk
  • improve our website, products, and services
  • keep internal business and tax records
  • comply with legal and regulatory obligations
  • send promotional emails where permitted and where consent has been obtained when required

3. Consent

By providing your personal information to us, you consent to its collection, use, and disclosure for the purposes outlined in this policy, unless a different legal basis applies.

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may affect our ability to provide products, services, or support.

4. Payments

We do not store full payment card details on our own servers unless expressly stated. Payments are processed through third-party payment providers. Those providers collect, use, and protect payment information under their own privacy and security practices.

5. Sharing of Information

We do not sell personal information.

We may share your information with trusted third parties only as needed to operate our business, including:

  • payment processors
  • shipping carriers
  • website hosting and ecommerce platform providers
  • fraud prevention and security providers
  • accountants, legal advisors, and professional service providers
  • government authorities where required by law

We only share information that is reasonably necessary for the relevant purpose.

6. Cookies and Website Analytics

Our website may use cookies, pixels, and similar technologies to:

  • keep the website functioning properly
  • remember user preferences
  • analyze traffic and website performance
  • improve the customer experience
  • support advertising and remarketing where enabled

You can control cookies through your browser settings. Disabling some cookies may affect website functionality.

7. Email Marketing

Where permitted by law, we may send you promotional emails about products, offers, or updates. You can unsubscribe at any time using the unsubscribe link in the email or by contacting us at help@rentwithaim.ca.

Transactional emails related to orders, invoices, shipping, returns, or account activity may still be sent where necessary.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including legal, accounting, tax, dispute resolution, and recordkeeping requirements.

When information is no longer required, we will delete, anonymize, or securely destroy it as appropriate.

9. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, misuse, disclosure, or alteration.

No system can be guaranteed to be completely secure. By using the website, you acknowledge that transmission of information over the internet carries some risk.

10. Access and Correction

You may request access to the personal information we hold about you and request correction of inaccurate information, subject to applicable legal limits and verification of identity.

To make a request, email help@rentwithaim.ca.

11. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party tools and services. We are not responsible for the privacy practices, content, or security of third-party services.

12. International Processing

Some service providers may process or store information outside British Columbia or Canada. Where that occurs, the information may be subject to the laws of the jurisdiction in which it is processed or stored.

13. Children’s Privacy

Our website is not directed to children, and we do not knowingly collect personal information from children without appropriate authorization where required.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.

15. Contact

For privacy questions or requests, contact:

Accessibility in Motion Ltd.
help@rentwithaim.ca
240 Neave Rd, Kelowna, BC V1V 2L9, Canada